Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section incorporated into your Web Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you may run into, they are contributed by our support team of expert techs.

  • Top quality support service
  • Video Tutorials

  • If you would rather watch how an action is accomplished or how an issue is sorted out, rather than just reading about it, check out our compilation of step–by–step video tutorials. They address a variety of different topics and will help you quickly learn how to work with our Web Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 help desk service and a one–hour response time guarantee. Our seasoned support engineers will be online 7 days a week to answer your inquiries and to fix any problem that you might possibly run into. Just send a support request from the Help Center and we’ll get back to you without any delay at all.